Notifying school of absence
If students are absent, please report absence before 8.00am on the first day of absence and every day after. We encourage all parents to report absence using the Arbor Parent App, please see below for details of how to do this:
To record an absence on the Arbor App click on the Quick Actions button and then click Attendance.
From here, click the green Log Absence button in the top-right of the page.
Here, you can input the start and end time for the absence and type in the reason for the absence. Please include as much detail as possible for the reason. Once you have filled in this data, click Log Absence. This will then be visible to school staff.
Further details on logging absence using the Arbor App can be found here:
Logging absences on the Parent Portal and Arbor App – Arbor Help Centre
If you are unable to use the Arbor Parent App to report absence please email
n.attendance@novahreodacademy.org.uk before 8.00am on the first day of absence and every day after. If you are unable to email, please call the automated attendance line on 01793 549102 before 8.00am on the first day and each subsequent day of absence.
Daily absence
As part of our daily attendance monitoring, we phone home for every student who is absent where we haven’t been notified of a reason for this.
Leave of absence requests
Nova Hreod Academy does not authorise any request for leave of absence unless there are highly exceptional circumstances. All requests for leave of absence must be submitted via the relevant form available from the school attendance office at least four weeks prior to the requested date.
Medical/dental appointments
All medical/dental appointments should be made outside school hours. If students request to be allowed to attend a medical/dental appointment during school hours, proof of the appointment must be provided, and this must be given to school in advance of the appointment. We will expect students in school before and/or after the appointment depending on the location and the length of travel.
Any other request for absence
If your child requires any time off school for reasons other than the above, please ensure that you put the request in writing and that your child shows the note to the school attendance officer whereupon all relevant actions will be taken. If there is no reason for a student’s absence, the absence will be recorded as unauthorised and as such may lead to the start of legal proceedings. Parents/carers of students who have unacceptable levels of unauthorised absence to the academy will be referred to the Swindon Borough Council who may issue a Notice to Improve letter, a Penalty Fine or Court Notice.